01
Confidentiality
Reports are shared strictly on a need-to-know basis.
Integrity & Ethics Reporting
Speak up. We listen.
Help us protect the trust placed in Mwanga Hakika Bank. Report unethical conduct, fraud, bribery, conflicts of interest or procedural breaches through a confidential channel.
Confidential
Protected
Professionally reviewed
Built on trust
What you can expect from us.
Clear safeguards guide every report from the moment it is received.
02
Protection
Retaliation against good-faith reporters is prohibited.
03
Accountability
Cases receive appropriate review, oversight and documentation.
Secure reporting channel
A clear path to raise a concern.
You do not need to have every detail before contacting us. Share what you know, when it happened and any information that can support a fair review.
Confidential email
info@mhbbank.co.tz
Reviewed by the appropriate control and compliance teams.
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01
Describe the concern
Explain what happened, where it occurred and the people or processes involved.
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02
Include useful evidence
Attach dates, documents or other details that may help the review where available.
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03
Submit in confidence
Send your report through the secure email channel for appropriate assessment.
A safer bank, together
Your vigilance helps protect every customer.
Speak honestly and in good faith. Mwanga Hakika Bank is committed to handling your concern responsibly.
